Privacy Policy

Last Updated: October 5, 2026

Kindra Home respects your privacy and is committed to handling personal information transparently and responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, create an account, purchase products, communicate with us, exercise your consumer rights, subscribe to communications, or otherwise interact with Kindra Home.

Kindra Home is operated by Coregrid Ventures LLC, a Wyoming limited liability company.

This Privacy Policy does not itself constitute consent to any processing activity. Where applicable law requires your consent, we will request it separately.

1. Who We Are

For purposes of applicable data protection law, the controller responsible for the personal information described in this Privacy Policy is:

Coregrid Ventures LLC
Trading as Kindra Home
30 N Gould St Ste N
Sheridan, WY 82801
United States

Email: support@kindrahome.com
Telephone: +1 858-544-2317

Our online store is operated using WordPress and WooCommerce together with third-party hosting, payment, fulfillment, logistics, analytics, security, communication, and other service providers.

2. Current Service Area

Kindra Home currently accepts orders for delivery within the United States only. We do not currently offer delivery to the European Economic Area or the United Kingdom.

If our service area changes, we will update this policy and assess applicable privacy requirements before expanding. For privacy questions or requests, contact support@kindrahome.com.

3. Personal Information We Collect

The personal information we collect depends on how you interact with Kindra Home.

Contact and Identity Information

We may collect:

• Name;
• Email address;
• Telephone number;
• Billing address;
• Shipping address; and
• Other contact information you choose to provide.

Order and Transaction Information

We may collect:

• Products viewed or purchased;
• Product variations and quantities;
• Shopping cart information;
• Order number;
• Order status;
• Purchase history;
• Billing and shipping information;
• Returns, refunds, exchanges, and cancellation information;
• Delivery and tracking information; and
• Customer-service communications relating to purchases.

Payment Information

Payments are processed through third-party payment providers, including payment services made available through our WooCommerce checkout.

Kindra Home generally does not store complete payment-card numbers on its own website systems.

Payment providers may collect and process payment credentials, transaction details, billing information, fraud-prevention information, device information, and related data under their own privacy practices and applicable agreements.

Payment options currently made available by the store may include services provided by Stripe and PayPal.

Account Information

Where customer-account functionality is available, we may process:

• Login and authentication information;
• Saved billing and shipping addresses;
• Account preferences;
• Order history; and
• Other account-related information.

Communications and Support Information

When you contact us, we may process:

• Emails;
• Customer-support requests;
• Return and withdrawal submissions;
• Reviews or feedback;
• Telephone communications where applicable; and
• Information you voluntarily include in a communication.

Device and Technical Information

When you visit our website, we or our service providers may process information such as:

• IP address;
• Device type;
• Browser type and version;
• Operating system;
• Language and general regional settings;
• Referring pages;
• Pages viewed;
• Links and buttons interacted with;
• Date and time of activity;
• Session and security information; and
• Other technical information reasonably necessary to operate, secure, or improve the website.

Marketing and Preference Information

Where applicable, we may process:

• Marketing subscriptions;
• Communication preferences;
• Cookie and consent preferences;
• Campaign interactions; and
• Advertising or analytics identifiers where legally permitted.

Google Sign-In and Your Kindra Home Account

Kindra Home is an online store for home organization and kitchen products. Google Sign-In is an optional way to create or access your customer account, view your orders and manage account details. You can browse our store without signing in and use our standard account login instead.

When you choose to continue with Google, Google authenticates you and provides basic account information: your name, email address, Google account identifier and profile-picture URL where available. Our Nextend Social Login integration processes authentication tokens and links this information to your WordPress customer account. Basic profile information is synchronized when you register, sign in or link an account. We do not receive your Google password.

We use this information to authenticate you, create or link your customer account, maintain your account profile and protect account access. This sign-in integration does not request access to your Gmail messages, Google Drive files, contacts or calendar. Additional Google People profile fields, such as birthdays, addresses and occupations, are not enabled in our sign-in integration.

Google processes authentication under its own privacy policy. Sign-in information is processed in our WordPress store and by hosting and security service providers where necessary to operate and protect the account service. We do not sell Google sign-in data, use it for targeted advertising, or use it to train artificial-intelligence models. Disclosure may also occur where required by law, as described in this policy.

Google-linked profile information is retained while needed to operate your customer account. You can request removal of the Google link or deletion of eligible account information by emailing support@kindrahome.com. We verify account ownership before acting on a request. Order, tax, accounting, fraud-prevention or legal records may be retained where necessary for the purposes described in the Data Retention section. Authentication tokens are handled by the sign-in integration; their validity is subject to Google’s expiry and revocation controls. We protect sign-in information using the safeguards described in the Data Security section.

You can revoke Kindra Home’s access through the third-party connections settings of your Google Account. Revoking access does not automatically delete your Kindra Home account or order records. Before removing the Google connection, arrange an alternative account login so that you can continue to access your orders. For access, correction, unlinking or deletion requests, contact support@kindrahome.com.

4. How We Collect Personal Information

We may collect personal information:

• Directly from you;
• Automatically through our website and permitted cookies or similar technologies;
• During checkout and payment processing;
• Through customer accounts;
• From payment processors;
• From fulfillment and logistics providers;
• From fraud-prevention and security providers;
• From marketing, analytics, or advertising services where lawfully used;
• From customer-support services; and
• From other third parties where permitted by applicable law.

5. Why We Process Personal Information and Our Legal Bases

Where GDPR, UK GDPR, or similar law requires a legal basis, we rely on the basis appropriate to the particular processing activity.

Processing and Fulfilling Orders

We process information to:

• Accept and manage orders;
• Process payments;
• Arrange fulfillment;
• Arrange shipping and delivery;
• Provide tracking information;
• Handle cancellations;
• Administer returns, withdrawals, exchanges, and refunds; and
• Communicate about your purchase.

Where applicable, this processing is generally necessary to perform or take steps relating to a contract with you.

Customer Service

We process information to answer questions, investigate issues, provide assistance, and administer customer requests.

Depending on the circumstances, this processing may be necessary for performance of our contract with you or based on our legitimate interests in operating and supporting our business.

Legal and Regulatory Compliance

We may process and retain information where necessary to:

• Maintain required business and transaction records;
• Meet tax, accounting, or regulatory obligations;
• Respond to lawful government or regulatory requests;
• Exercise or defend legal claims;
• Enforce applicable agreements; and
• Protect legal rights.

The relevant basis may be a legal obligation or our legitimate interests, depending on the circumstances.

Fraud Prevention, Security, and Abuse Prevention

We may process information to:

• Authenticate transactions;
• Detect fraudulent or suspicious activity;
• Prevent unauthorized access;
• Protect customer accounts;
• Secure our website; and
• Investigate misuse.

Where applicable, this processing is generally based on our legitimate interests in protecting customers and our business, or on legal obligations where relevant.

Marketing

Where legally permitted, we may use contact information to send marketing communications concerning Kindra Home products, collections, offers, or content.

Where consent is required, we rely on consent.

Where another lawful basis for marketing is available under applicable law, we may rely on that basis subject to the rights available to you.

You may unsubscribe from marketing emails at any time using the unsubscribe link contained in the relevant communication.

Opting out of marketing does not prevent us from sending transactional or service communications concerning your orders, account, security, legal notices, or customer-service requests.

Analytics and Advertising

We may use analytics, measurement, personalization, or advertising technologies where permitted by law.

Where consent is legally required before using a particular cookie, pixel, advertising identifier, or similar technology, that processing will depend on your consent.

6. Cookies and Similar Technologies

Our website may use cookies, local storage, pixels, tags, and similar technologies.

Some technologies are necessary to:

• Operate WooCommerce;
• Maintain your shopping cart;
• Enable checkout;
• Maintain sessions;
• Provide security;
• Remember privacy choices; and
• Deliver other functionality requested by you.

Other technologies may be used for:

• Analytics;
• Performance measurement;
• Personalization;
• Marketing;
• Advertising; or
• Campaign measurement.

Where applicable law requires prior consent, non-essential technologies will not be used until the required consent has been obtained.

Where available, our cookie-preference controls allow you to accept, reject, or adjust categories of non-essential technologies.

You may change applicable cookie preferences through the cookie-settings control available on the website.

Blocking certain strictly necessary technologies may prevent parts of the website from operating correctly.

For additional information, please see our Cookie Policy.

7. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate Kindra Home or comply with applicable law.

Recipients may include:

• Hosting and infrastructure providers;
• Payment processors;
• Banks and payment networks where necessary;
• Fulfillment providers;
• Suppliers involved in fulfilling an order;
• Shipping and delivery providers;
• Tracking providers;
• Information-technology providers;
• Security and fraud-prevention providers;
• Email and communication providers;
• Customer-support providers;
• Analytics providers;
• Advertising and marketing providers where lawfully enabled;
• Professional advisers such as lawyers and accountants;
• Regulatory, government, judicial, or law-enforcement bodies where legally required; and
• Parties involved in an acquisition, merger, financing, restructuring, sale, or similar corporate transaction.

We disclose only information reasonably necessary for the relevant purpose, subject to applicable law and contractual requirements.

8. Fulfillment, Suppliers, and Delivery

Kindra Home works with third-party fulfillment, supplier, logistics, and delivery providers.

To fulfill an order, we may provide information such as:

• Customer name;
• Shipping address;
• Telephone number where reasonably necessary for delivery;
• Email address where required for fulfillment or tracking;
• Product and variation ordered; and
• Other information reasonably necessary to prepare, ship, track, or resolve delivery issues.

These providers may operate from jurisdictions different from your own.

9. Payment Providers

Payment information may be processed by external payment providers such as Stripe and PayPal, depending on the payment option you select.

Those providers may act as independent controllers, processors, or both depending on the particular processing activity.

Their handling of information may also be governed by their own privacy notices and legal obligations.

Kindra Home does not request that customers send complete payment-card credentials through email or ordinary customer-support messages.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, and destruction.

These measures may include appropriate access controls, account security, encrypted communications, service-provider controls, software maintenance, backups, security monitoring, and fraud-prevention measures.

No website, network, storage system, or method of electronic transmission can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, contractual, security, tax, accounting, dispute-resolution, and legal-compliance purposes.

The retention period depends on factors such as:

• The type of information;
• The nature of our relationship with you;
• Whether an order or transaction remains active;
• Tax and accounting requirements;
• Applicable limitation periods;
• Fraud and security needs;
• Customer-service requirements;
• Whether a dispute or legal claim exists; and
• Applicable legal requirements.

Marketing information may generally be retained until you unsubscribe or otherwise withdraw the relevant permission, subject to retaining limited suppression information where reasonably necessary to respect your preference.

Cookie and consent records may be retained for an appropriate period to demonstrate and manage privacy choices.

We periodically review whether information remains necessary and may delete, anonymize, or aggregate it when appropriate.

Deleting Your Kindra Home Account

Eligible customers can use Delete account in My account. After you confirm the permanent deletion, your customer profile, saved addresses and the Google link stored in our account system are removed, you are signed out, and access to that account and its order history ends. If an order is awaiting payment or completion, contact support before deleting your account.

Deleting your account does not automatically erase past order records, invoices, payment-provider records, product reviews, support communications or copies in backups. Information associated with these records may remain subject to the retention purposes described in this section. Account deletion does not cancel an existing order, issue a refund, delete your Google account or automatically unsubscribe you from a separate marketing mailing list.

For a request to access, erase or anonymize remaining personal information, contact support@kindrahome.com. We verify ownership and review what can be removed and what must be retained under applicable requirements. You may separately revoke the Google connection in your Google Account settings and unsubscribe from marketing using the unsubscribe link in those emails.

12. International Data Transfers

Kindra Home operates internationally and uses service providers that may process personal information in the United States and other countries.

As a result, personal information may be transferred to or processed in a jurisdiction whose privacy laws differ from those in your country.

Where GDPR applies and personal information is transferred outside the European Economic Area, we use an applicable lawful transfer mechanism where required, which may include:

• An adequacy decision;
• Standard Contractual Clauses;
• Another legally recognized safeguard; or
• An applicable statutory derogation.

Where UK GDPR applies, we use an applicable UK transfer mechanism where required, such as an adequacy regulation, the UK International Data Transfer Agreement, an approved UK Addendum, or another lawful mechanism.

You may contact us for additional information concerning applicable safeguards.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights including the right to:

• Request access to personal information we hold about you;
• Obtain information about how your information is processed;
• Request correction of inaccurate or incomplete information;
• Request deletion of certain information;
• Request restriction of processing;
• Object to certain processing;
• Request portability of eligible personal information;
• Withdraw consent where processing relies on consent;
• Object to or opt out of certain direct marketing;
• Exercise applicable rights concerning targeted advertising, sale, or sharing of personal information;
• Exercise applicable rights concerning automated decision-making; and
• Lodge a complaint with an appropriate privacy or data-protection authority.

These rights are not absolute. Legal exemptions and limitations may apply.

14. European Economic Area Privacy Rights

If GDPR applies to our processing of your personal information, you may have rights under GDPR including access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and rights relating to certain automated decisions.

You may also have the right to lodge a complaint with the data-protection authority in the EEA country where you live, work, or believe a GDPR infringement occurred.

Withdrawing consent does not affect processing that was lawful before consent was withdrawn.

Where processing is based on legitimate interests, you may have the right to object based on your particular circumstances.

15. United Kingdom Privacy Rights

Where UK GDPR applies, you may have corresponding rights concerning access, correction, erasure, restriction, objection, portability, consent, and qualifying automated decision-making.

You may also have the right to complain to the UK Information Commissioner’s Office (ICO).

16. United States Privacy Rights

Residents of certain U.S. states may have additional privacy rights where the relevant state privacy law applies to Kindra Home and the particular processing activity.

These may include rights to:

• Know or access certain personal information;
• Correct inaccurate information;
• Delete eligible information;
• Obtain a portable copy of eligible information;
• Opt out of certain sales or sharing;
• Opt out of certain targeted advertising; or
• Appeal certain privacy-request decisions.

The precise rights available depend on applicable law and whether statutory applicability thresholds are met.

We do not state that every U.S. state privacy law applies to Kindra Home where it does not.

17. Canadian Customers

Where Canadian federal or provincial privacy law applies, customers may have applicable rights relating to access, correction, use, disclosure, consent, and complaints.

Rights and requirements may differ between Canadian jurisdictions.

18. Australian Customers

Where Australian privacy law applies to Kindra Home, personal information will be handled subject to applicable Australian privacy requirements.

Applicable individuals may have rights to request access to or correction of personal information and to submit privacy complaints.

19. Exercising Your Privacy Rights

To exercise an applicable privacy right, contact:

Email: support@kindrahome.com
Telephone: +1 858-544-2317

Please identify the right you wish to exercise and provide sufficient information for us to identify the relevant account, order, or information.

We may take reasonable steps to verify your identity before fulfilling certain requests.

Where applicable law allows an authorized agent to submit a request, we may request evidence that the agent is authorized to act on your behalf.

We will respond within the timeframe required by applicable law.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

20. Automated Processing and Fraud Detection

Kindra Home and its service providers may use automated tools to assist with fraud detection, transaction security, spam prevention, account protection, and similar activities.

Where applicable law grants specific rights regarding a decision based solely on automated processing that produces legal or similarly significant effects, we will honor those rights and provide required information.

21. Children’s Privacy

Kindra Home is intended for a general adult shopping audience and is not designed or directed specifically toward children.

We do not knowingly collect personal information from children in circumstances prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, contact:

support@kindrahome.com

We will review the matter and take appropriate action where required.

22. Third-Party Websites and Services

Our website may link to websites, applications, platforms, or services that are operated by third parties.

We do not control the privacy or security practices of independent third parties.

We encourage you to review their privacy information before providing personal information directly to them.

23. Business Transfers and Corporate Transactions

Personal information may be disclosed or transferred in connection with a proposed or completed merger, financing, acquisition, restructuring, sale of assets, insolvency proceeding, or similar corporate transaction.

Where required, we will take appropriate steps to protect personal information and provide legally required notices.

24. Privacy Complaints

If you have a concern regarding our privacy practices, please contact us first:

Email: support@kindrahome.com
Telephone: +1 858-544-2317

We will review privacy complaints and respond in accordance with applicable legal requirements.

Depending on where you live, you may also have the right to lodge a complaint with the relevant privacy or data-protection authority.

25. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to:

• Our website;
• Business operations;
• Service providers;
• Data-processing practices;
• Products or services;
• Technology; or
• Legal and regulatory requirements.

When we make changes, we will update the Last Updated date.

Where applicable law requires additional notice or consent for a material change, we will provide it.

26. Contact Us

For questions about this Privacy Policy, our privacy practices, or an applicable privacy request, contact:

Kindra Home
Operated by Coregrid Ventures LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States

Email: support@kindrahome.com
Telephone: +1 858-544-2317

Affiliate Programme Information

When you apply to the Kindra Home partnership programme, we collect your account details, name, email address, payment contact email, website or social profile, and the promotional methods you describe. We use this information to review applications, manage partner accounts, communicate programme updates and administer eligible commissions and manual payouts.

The programme is managed within our WordPress store using SliceWP. Referral visits and commission records may link a partner to an attributed purchase. Referral tracking is subject to the visitor’s Marketing cookie choice; refusing or withdrawing consent may prevent attribution. We do not publish your application information as a public partner directory. For access, correction or deletion requests, contact support@kindrahome.com using the rights and contact details described in this policy.