Last Updated: September 29, 2026
Welcome to Kindra Home.
These Terms of Service (“Terms”) govern your use of kindrahome.com and any purchase you make from Kindra Home through the Site.
Kindra Home is operated by:
Coregrid Ventures LLC
Trading as Kindra Home
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: support@kindrahome.com
Telephone: +1 858-544-2317
These Terms should be read together with our Shipping Policy, Return & Refund Policy, Privacy Policy, and any other terms or notices presented to you before placing an order.
Mandatory consumer rights available under applicable law are not excluded or limited by these Terms.
1. Eligibility
To place an order, you must have the legal capacity to enter into a binding contract and be at least 18 years old or the age of legal majority in your jurisdiction.
By submitting an order, you confirm that the information you provide is accurate, current, and complete.
You may not use the Site or place an order for unlawful, fraudulent, or unauthorized purposes.
2. Products and Product Information
We aim to provide accurate descriptions, specifications, dimensions, images, and other product information.
However:
- Colors may appear slightly different depending on lighting, photography, and your device display.
- Product packaging or minor non-material details may change.
- Decorative items shown in product photography are not included unless expressly stated.
- Measurements may be subject to reasonable manufacturing tolerances where disclosed or ordinarily expected.
We may update product information to correct errors or improve accuracy.
Nothing in this section limits statutory rights relating to goods that are defective, unsafe, materially misdescribed, or otherwise not in conformity with the contract.
3. Prices, Taxes, Duties, and Currency
Prices are shown in the currency presented on the Site or at checkout.
Before you place an order, the checkout will display the amount charged by Kindra Home for the products and any delivery charges or taxes that we collect.
Where applicable law requires taxes such as sales tax or VAT to be collected by us, they will be handled in accordance with applicable requirements.
For some international shipments, customs duties, import taxes, brokerage charges, or similar amounts may be imposed by the destination country and may not be collected by Kindra Home at checkout.
Where such charges are not collected by us, the customer may be responsible for paying them to the relevant authority or carrier.
If checkout expressly states that duties or taxes are included, they will not be separately charged by Kindra Home beyond the amount displayed.
4. Orders and Contract Formation
When you submit an order, you are making an offer to purchase the products in that order.
An automated order acknowledgement confirms that we have received your order. It does not necessarily mean that the order has been finally accepted.
Unless applicable law requires otherwise, a contract for the sale of goods is formed when we expressly accept your order, for example by sending a shipment confirmation or another clear acceptance notice.
We may decline or cancel an order before acceptance for legitimate reasons, including:
- Product unavailability;
- A material pricing or product-information error;
- A payment authorization failure;
- Suspected fraud or misuse;
- Shipping restrictions;
- Quantity restrictions;
- Legal or regulatory requirements; or
- A technical error that prevents us from fulfilling the order as presented.
If we cancel an order after receiving payment, we will refund the affected amount using the original payment method unless another method is agreed or required by law.
We will not cancel orders for unlawful or discriminatory reasons.
5. Payment
Payment methods available to you are displayed at checkout.
Payment services may be provided by third-party processors such as Stripe, PayPal, or other payment providers made available through WooCommerce.
You are responsible for providing accurate billing and payment information and for being authorized to use the selected payment method.
A payment authorization or charge does not waive any consumer rights available under applicable law.
6. Shipping and Delivery
Shipping destinations, estimated delivery times, shipping charges, and related conditions are described in our Shipping Policy
Delivery dates are estimates unless we expressly agree to a guaranteed delivery date.
If circumstances outside our reasonable control delay a shipment, we will take reasonable steps to minimize the disruption and communicate material delays where appropriate.
Nothing in this section limits statutory rights relating to late delivery, non-delivery, cancellation, reimbursement, or other remedies.
Where applicable law provides that risk remains with the seller until delivery, risk of loss or damage passes to you only when you or a person designated by you takes physical possession of the goods.
7. Returns, Refunds, and Statutory Withdrawal
Returns, voluntary exchanges, refunds, damaged items, and statutory cancellation rights are governed by our:
Where an applicable statutory right of withdrawal exists, eligible customers may also use our online withdrawal function:
EU and UK consumers may have mandatory rights to cancel certain distance purchases and separate statutory rights relating to defective or non-conforming goods.
Nothing in these Terms reduces those rights.
8. Product Conformity and Consumer Guarantees
Products are subject to any mandatory consumer guarantees, conformity requirements, warranties, or remedies that apply under the law governing your purchase.
For consumers in the European Union, applicable statutory legal-guarantee rights are separate from any voluntary Kindra Home return policy.
For UK consumers, goods must meet applicable statutory requirements including conformity with the contract.
For Australian consumers, applicable consumer guarantees under Australian Consumer Law are not excluded by these Terms.
9. Order Information and Customer Responsibilities
You are responsible for providing accurate:
- Name;
- Email address;
- Telephone number where requested;
- Billing details;
- Shipping address; and
- Other information reasonably necessary to process your order.
If you discover an error, contact us as soon as possible.
We will make reasonable efforts to assist, but we cannot guarantee that an address or order can be changed after fulfillment has begun.
This section does not exclude responsibility where applicable law places the risk or obligation on Kindra Home.
10. Intellectual Property
The Site and its content, including the Kindra Home name, logo, layout, graphics, text, photographs, videos, design elements, and other materials, are owned by or licensed to Coregrid Ventures LLC or its licensors and are protected by applicable intellectual-property laws.
You may use the Site for personal, non-commercial shopping purposes.
Without prior written permission, you may not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from protected Site content except where applicable law permits otherwise.
Nothing in these Terms transfers intellectual-property ownership to you.
11. Acceptable Use
You agree not to:
- Use the Site for unlawful or fraudulent purposes;
- Attempt to gain unauthorized access to the Site, accounts, servers, or systems;
- Introduce malicious code or interfere with Site security;
- Submit false or misleading information;
- Use the Site to place fraudulent orders;
- Scrape or extract Site data through automated means in a manner prohibited by law or these Terms;
- Circumvent access controls or technical protections; or
- Use Site content in a manner that infringes intellectual-property or other legal rights.
We may restrict access where reasonably necessary to protect the Site, customers, or our systems.
Any restriction is subject to applicable law.
12. Third-Party Services and Links
The Site may use or link to services operated by third parties, including payment, delivery, analytics, review, or other service providers.
Those services may have their own terms and privacy notices.
We are not responsible for independently operated third-party websites that we do not control.
However, using third-party providers does not remove obligations that Kindra Home has to you as the seller under applicable consumer law.
13. Website Availability
We aim to keep the Site available and functioning properly.
We do not guarantee that the Site will operate without interruption or that every technical error will be prevented.
We may temporarily suspend parts of the Site for maintenance, security, updates, or operational reasons.
This section relates only to Site availability and does not limit rights arising from a purchase contract or mandatory consumer law.
14. Liability
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.
In particular, nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, or other liability that cannot legally be excluded.
For consumer purchases, we remain responsible for loss where applicable law makes us responsible.
To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable as a result of our breach.
Where you use products primarily for personal or household purposes, these Terms are not intended to exclude mandatory remedies available under applicable consumer-protection law.
Nothing in this section limits rights relating to defective, unsafe, misdescribed, or non-conforming goods.
15. Privacy and Cookies
Our collection and use of personal information is described in our:
Our use of cookies and similar technologies is described in our Cookie Policy and cookie-preference controls.
Where applicable law requires consent for non-essential cookies or similar technologies, we will obtain that consent as required.
16. Electronic Communications
By using the Site and providing an email address in connection with an order, you acknowledge that we may send transactional communications electronically, including order confirmations, shipping notices, return information, legal notices relating to your transaction, and other service communications.
Where applicable law requires information to be supplied on a durable medium, we will provide it in a form such as email or another legally sufficient format.
Marketing communications are subject to separate applicable consent and opt-out requirements.
17. Changes to These Terms
We may update these Terms from time to time for legal, regulatory, operational, security, or business reasons.
The revised Terms will display an updated “Last Updated” date.
Changes generally apply prospectively.
Unless applicable law requires otherwise, changes made after you place an order will not retroactively alter the contractual terms governing that order.
If applicable law requires additional notice or consent for a material change, we will provide it.
18. Governing Law and Consumer Rights
These Terms and contracts with Kindra Home are generally governed by the laws of the State of Wyoming, United States, without giving effect to conflict-of-law rules.
However, if you are a consumer, this choice of law does not deprive you of mandatory protections available under the law of your country or jurisdiction of habitual residence where those protections cannot legally be waived.
Nothing in these Terms requires a consumer to give up a right to bring proceedings in a court or forum available under mandatory applicable law.
19. Complaints and Disputes
If you have a complaint regarding an order, product, or these Terms, contact us using the details below.
We will make reasonable efforts to review and respond to the issue.
Contacting us first does not prevent you from using any statutory complaint, regulatory, alternative-dispute, or court procedure available to you under applicable law.
20. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will apply only to the extent legally permitted or will be severed where appropriate.
The remaining provisions will continue to apply to the extent permitted by law.
21. No Waiver
If we do not immediately enforce a provision of these Terms, that does not mean we permanently waive our right to enforce it later.
This provision does not limit rights that cannot be waived under applicable law.
22. Entire Agreement
These Terms, together with the policies and information expressly incorporated into them and any mandatory pre-contract information provided to you, form the relevant agreement governing your use of the Site and purchases from Kindra Home.
Nothing in this section excludes statements or information that applicable consumer law treats as binding.
23. Contact Us
Questions about these Terms may be sent to:
Kindra Home
Operated by Coregrid Ventures LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: support@kindrahome.com
Telephone: +1 858-544-2317
For an order-related inquiry, please include your order number where available.